Refund Policy

At IYOM Pet Store, we stand behind the quality of our products. If you're not satisfied with your purchase, you may request a refund or replacement within 14 days of receipt. To be eligible, the product must be unused and in its original packaging.

To start a return, please contact us at [ iyomtrade@gmail.com ]. Return shipping costs are the buyer’s responsibility unless the item is defective.

We reserve the right to deny refunds if the product is used or damaged.